REPAIRS
At Rhaya Jewels, we stand behind the quality of our products and are committed to ensuring your satisfaction. Should your item require repair, we are here to assist you with the process.
Repair Cost
Repair costs vary depending on the extent of damage. Our repair services start at Rs. 300 and may increase based on the severity of the issue.
Submitting Repair Requests for Online Orders
For online orders, we require photographic evidence of the problem to determine the appropriate course of action. Please submit clear images showcasing the damage so that we can assess the situation accurately.
Transit or Manufacturing Damage
If your item sustains damage during transit or is found to be defective upon arrival, we offer complimentary repairs within 24 hours of receipt. To qualify for this service, please report the issue promptly and provide photographic evidence of the damage.
Contact Us for Assistance
Should you need to request a repair or have any questions regarding our repair services, please don't hesitate to reach out to our customer service team. We are here to help facilitate the repair process and address any concerns you may have.
Thank you for entrusting Rhaya Jewels with your jewelry needs. We appreciate your continued support and look forward to assisting you with any repair needs that may arise.